We collect information from our online visitors by way of opt-in forms which primarily includes first name, last name and email address, which enables us to provide useful and relevant information to our users, including regular newsletters, promotional offers and other correspondence.
All of our email communication includes our full contact details as well as a fully working one click unsubscribe link, so that any of our contacts who no longer wish to receive communication from us can opt-out at any time.
Finally, we will not give any information about you to others without your express permission.
What information do we collect?
We collect the following information:
- Phone Number;
- IP Address;
- Browser and version;
- Operating system;
- Date and Time; and
- the site from which you came
The information above is stored in a log file and/or database.
How do we use your information?
We use your information to provide you with the services you requested and/or applied for. Clickstream, browser and navigation data (non-personal data) is used to collectively analyse user behaviour and measure our marketing effectiveness.
How do we share your information?
To enable our additional service providers to assist you with your requests, certain contact information must be shared with them to be able to assist. By making use of and providing your contact information on this website, you grant us (homeloans-sa.co.za) and our service providers explicit permission to contact you regarding the products/services you applied for. Your personal contact information will however never be shared with any other third parties other than with our direct service providers or contractors.
As you browse homeloans-sa.co.za, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partners (AdRoll, Perfect Audience, Facebook and Google), then enables us to present you with retargeting advertising on other sites based on your previous interaction with homeloans-sa.co.za. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.
How do we protect your information?
When you apply for services on our website, your information is stored internally on our database. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our company database, only to be accessed by those authorised with special access rights to our systems, and are required to keep the information confidential.
The email addresses collected by our online application forms are not sold, or disclosed to any third parties (apart from the exceptions mentioned above). These addresses will only be used by our business to send out communications (for example, newsletters and guides). You will not receive irrelevant mailings from third parties. You can remove yourself from our list at any time by clicking on the unsubscribe link at the bottom of all emails sent from us.
homeloans-sa.co.za hereby reserves the right to transfer any data collected in the event of an acquisition, full or partial, of the company or its assets.
How can you control what information is collected and used?
We only collect personal information that you supply to us to assist with our application. If you do not want to supply the information electronically over the internet, you will have to call us at 086 111 5024 ext 103 to provide the information to a consultant.
How can you access your information?
If you would like to have access to your information we have stored about you, you can contact us at info [at] homeloans-sa.co.za with your request.
How can you contact us with privacy questions?
You can contact us at info [at] homeloans-sa.co.za
Your home loan application will be processed by us at Secubond. Some products promoted on this site are provided by Frank Financial Services (Pty) Ltd, trading as FRANK.NET, an authorised financial services provider (FSP: 40948). All FRANK.NET products are underwritten by Liberty Group Limited. Terms and Conditions Apply.